Q. What documentation do I need to provide for Air or Sea shipments?
Q. What goods can ACTCO provide through the trading services?
Our Products and Services include but are not limited to:
Q. What can I, as a customer, avoid delay of my goods at the port?
Ensure that the forward clearance documents arrive before the flight/vessel, and that the payment has been made to the authorities, as agreed
Q. How can I track and trace my freight cargo?
While working with ACTCO, you are assured that your cargo is safe. However, you can always check your cargo's progress en-route on our web-site itself by typing in your unique ref. no. in our track cargo section.
Q. What differentiates ACTCO from its competitors?
Unlike many of our competitors, which are large multinational companies, ACTCO has more than 30 years of experience in the logistics and freight forwarding industry. Our extensive industry knowledge, local expertise, strong relationships, and experienced team give us a unique advantage in understanding our clients’ requirements. We pride ourselves on delivering reliable, personalized, and efficient logistics solutions that consistently exceed customer expectations.
Q. Is ACTCO an asset based company?
ACTCO is a non-asset based company with a big fleet of trucks currently under contract and strategic alliances with aircraft and shipping companies. This is what prioritize our cargo and help us to deliver the ultimate in cost and time efficiency to our customers.
Q. Did not ship my cargo with ACTCO, but I need customs clearance. Can ACTCO help me?
Yes, customs clearance is available as an individual service. You can contact us using any of the phone numbers or email addresses listed on our contact page.